Connecting your audience to you with a simple press, your customers can use Ping to get the services they need, as soon as they need it.
For general Healthcare, Pharmaceutical, and Patient communication for all aspects of your customer engagement plan.
Connect with Healthcare Professionals
Ping began with the idea of making interactions between HCPs and representatives simple, easy, and desirable.
Whether it’s general support & education, sample ordering, or managing vacant territories, Ping supports any use case. With endless opportunities, we built Ping to be flexible and remotely adjustable as your needs develop.
Support your HCPs with immediate white-glove service.
Vacant Territory Coverage
Easily and quickly cover territories without representatives.
Samples can be ordered remotely, securely, and compliant.
Ping can also be used for patients to get help & support, verify prescription adherence, and track medical outcomes.
Contact us if you’re interested in Ping for Patients
Connections Made with One Click
In the exam room, sample closet, at the front desk or at home, Ping gives your brand the opportunity to reach, motivate, and satisfy your customers by improving access to information.
Whether it’s to receive a call from an MSL, order samples, schedule a visit by a representative or have a nurse reach out, Ping makes the connection.
Ping gives you new insights into customers service needs and behavioral patterns. With actionable data, now you can make adjustments to better interact with your HCPs or patients.
All your data is secure and HIPAA compliant. We run active security checks and vulnerability assessments to make sure medical information is safe and sound.
Ping uses AT&T devices that are highly secure, optimized for extended battery life, and run on AT&T’s enhanced IoT LTE-M network.
M3 Health teamed up with Amazon Web Services to bring the Ping button to healthcare and life sciences.
Read more on how we improved healthcare delivery with Amazon
What people are saying about Ping
I love how simple it is. It’s like the easy button for healthcare.Healthcare Provider
Ping fits into our brand’s core value of personal experienceBrand & Strategy Manager
Our HCPs love that help is just one “ping” awaySales Rep