“DO NOT ENTER” This is the age we are living in. Locked provider doors, “Do Not Enter” signs and calling upon arrival, rather than entering the waiting room, checking-in and sitting down for 5 minutes (if you’re lucky) with a magazine or your phone. Provider… Read More »Pharmaceutical Sales
“I’ve fallen and I can’t get up”1 Words I think most of us at recognize from a commercial that believe it or not, first aired back in 1989 and to today’s terminology, was ‘viral’ by 1990. At the time, it seemed pretty cool…you could communicate… Read More »Help I’ve Fallen (Evolution of tech)
We all have customers in our daily work life, internal and external. When the mission of an organization is to ensure that customer’s needs are met or exceeded it can be very powerful. If we consider this primary goal in every interaction with each customer,… Read More »Efficiency through Empowerment
We’re all constantly learning how to communicate from a very young age. First, we cry. We cry for food, because we’re wet, because we want to – we cry for everything. Soon, we start to realize a better way. We learn to use single words… Read More »Communication Basics